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基于情感分析的学生评教文本观点抽取与聚类

陈玉婵1*,刘威2   

  1. 1. 南京航空航天大学 经济与管理学院,南京 211106
    2. 南京航空航天大学 教务处,南京 211106
  • 收稿日期:2019-12-30 修回日期:2020-03-22 发布日期:2020-03-22 出版日期:2020-05-13
  • 通讯作者: 陈玉婵

Opinion extraction and clustering of students’ teaching evaluation text based on sentiment analysis

  • Received:2019-12-30 Revised:2020-03-22 Online:2020-03-22 Published:2020-05-13

摘要: 针对学生网上评教文本由于非结构化的特点难以进行常规的数据统计分析从而导致利用率低的问题,提 出了一套完整的基于情感分析技术的学生评教文本分析方法。首先,利用情感极性分类技术将学生的评语分成积极 和消极两类;然后,利用基于词性的观点抽取技术得到每条评论的核心观点,并通过独热编码结合杰卡德距离和基于 同义词词林的词语相似度算法进行文本向量化与距离计算;接着,用聚类算法将表达相同观点的文本归类,同时计算 每一类包含的评论数;最后,以云图的形式将统计分析结果可视化输出,把学生的反馈直观简洁地呈现出来。以南京 航空航天大学的评教文本数据为实验数据,对比输出结果和原始文本,情感分类准确率达89%,超过了大部分分类算 法在学生评教文本方面的应用,验证了该方法的有效性,弥补了目前从原始评教文本到最终应用这一完整流程的缺 失,对于推动教师治理和教师教育具有现实意义。

关键词: 学生评教, 教师专业发展, 情感分析, 极性分类, 观点抽取, 观点聚类

Abstract: Concern the problem that the low utilization rate of students?? online evaluation of teaching texts due to their unstructured characteristics,a complete set of text analysis methods for student evaluation of teaching based on sentiment analysis technology was proposed. Firstly,the texts were classified into positive and negative categories by sentiment polarity classification techniques. Secondly,the core views of each comment was got by view extraction technology based on part of speech. Thirdly,text vectorization and distance calculation were done by one hot representation combined with Jaccard distance and word similarity algorithm based on synonym forest. Fourthly,the texts expressing the same views were classified by clustering algorithm,and the number of comments contained in each cluster was calculated. Finally,the statistical analysis results were visualized in the form of word cloud,presenting the students?? feedback intuitively and succinctly. The text of teaching evaluation of Nanjing University of Aeronautics and Astronautics was taken as experimental data,the output results were compared with the original text. The accuracy rate of sentiment classification was 89%,which exceeded the application of most classification algorithms in students?? evaluation of teaching texts,and the effectiveness of the method was verified,which made up for the lack of the complete process from the original text of teaching evaluation to the final application and had practical significance for promoting teacher governance and teacher education.

Key words: students ?? evaluation of teaching, teachers ?? professional development, sentiment analysis, polarity classification, viewpoint extraction, viewpoint clustering

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