计算机应用 ›› 2011, Vol. 31 ›› Issue (11): 3120-3125.DOI: 10.3724/SP.J.1087.2011.03120

• 典型应用 • 上一篇    下一篇

享乐型信息系统用户采纳的理论模型及实证检验

刘鲁川,孙凯   

  1. 山东财政学院 计算机信息系,济南 250001
  • 收稿日期:2011-05-23 修回日期:2011-07-05 发布日期:2011-11-16 出版日期:2011-11-01
  • 通讯作者: 刘鲁川
  • 作者简介:刘鲁川(1959-),男,山东青岛人,教授,博士,主要研究方向:管理信息系统;孙凯(1987-),男,山东济南人,硕士研究生,主要研究方向:移动商务系统。
  • 基金资助:
    山东财政学院博士科研基金资助项目

Theoretical model and empirical study on users' acceptance behaviour toward hedonic information system

LIU Lu-chuan,SUN Kai   

  1. Department of Computer Information, Shandong University of Finance, Jinan Shandong 250001, China
  • Received:2011-05-23 Revised:2011-07-05 Online:2011-11-16 Published:2011-11-01
  • Contact: LIU Lu-chuan

摘要: 为了揭示用户对移动阅读这一享乐型信息系统接受的行为规律,以信息技术接受模型(TAM)为基本架构,通过理论分析和添加新的研究变量,构建了享乐型信息系统用户接受行为的理论模型,通过问卷调查的方法收集数据,采用SPSS、AMOS等技术进行数据处理、假设检验和结构分析,对模型进行了检验和修正。研究表明,电子服务质量对用户的感知有用性和易用性有正向的影响,从而弥补了TAM对外生性因素关注不足的缺憾;用户的沉浸体验对其使用态度和使用意图有正向的影响,从而突破了TAM理性行为的假设前提,将反映用户对享乐型信息系统的情感变量引入模型,扩展了信息技术接受模型。

关键词: 享乐型信息系统, 技术接受模型, 行为模型, 影响因素

Abstract: Based on the framework of Technology Acceptance Model (TAM), this paper built the users' acceptance behaviour theoretical model of hedonic information system by theory analysis and adding new variables, in order to reveal the users' acceptance behaviour rules of mobile reading. This paper collected data by questionaire, analyzed data, tested hypothesis and modified model with SPSS and AMOS. Results reveal that electronic service quality has positive relationship with perceived usefulness and perceived ease of use, which makes up the defect that TAMs do not pay enough attention to the external factors; users' flow experience has positive relationship with attitude and intention, which breaking through TAM's rational behaviour premise. It expands TAM by introducing the emotional variables that reflect users' emotion on hedonic information system.

Key words: hedonic information system, Technology Acceptance Model (TAM), behavior model, influential factor