Journal of Computer Applications ›› 2024, Vol. 44 ›› Issue (8): 2430-2436.DOI: 10.11772/j.issn.1001-9081.2023081167
• Artificial intelligence • Previous Articles Next Articles
Caiqin WANG1,2, Yuhao ZHOU1,2, Shunxiang ZHANG1,2(), Yanhui WANG1,2, Xiaolong WANG1,2
Received:
2023-08-31
Revised:
2023-09-20
Accepted:
2023-10-08
Online:
2024-08-22
Published:
2024-08-10
Contact:
Shunxiang ZHANG
About author:
WANG Caiqin , born in 2000, M. S. candidate. His researchinterests include sentiment analysis, Web mining.Supported by:
汪才钦1,2, 周渝皓1,2, 张顺香1,2(), 王琰慧1,2, 王小龙1,2
通讯作者:
张顺香
作者简介:
汪才钦(2000—),男,安徽六安人,硕士研究生,CCF会员,主要研究方向:情感分析、Web挖掘基金资助:
CLC Number:
Caiqin WANG, Yuhao ZHOU, Shunxiang ZHANG, Yanhui WANG, Xiaolong WANG. Aspect-opinion pair extraction of new energy vehicle complaint text based on context enhancement[J]. Journal of Computer Applications, 2024, 44(8): 2430-2436.
汪才钦, 周渝皓, 张顺香, 王琰慧, 王小龙. 基于语境增强的新能源汽车投诉文本方面-观点对抽取[J]. 《计算机应用》唯一官方网站, 2024, 44(8): 2430-2436.
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URL: https://www.joca.cn/EN/10.11772/j.issn.1001-9081.2023081167
序号 | 方面项集合 | 观点项集合 | 主题 | 投诉文本 |
---|---|---|---|---|
例1 | {发动机, 电池} | {异响,亏损} | 车辆电池性能差发动机异响 | “去年买的车,它的发动机的性能低于我的预期,无论是在起步加速还是在高速行驶时,都出现异响。电池的寿命也远远低于宣传所述,购买不到一年,就出现明显亏损” |
例2 | {玻璃, 座椅} | {划痕,破裂, 舒适性差} | 新车玻璃破损,并且座椅不舒适 | “买车不到一个月,车的玻璃就出现划痕和破裂给驾驶安全带来隐患。座椅的舒适性差,长时间坐下后会感到不适和疲劳” |
Tab. 1 Correspondence table of texts and topics
序号 | 方面项集合 | 观点项集合 | 主题 | 投诉文本 |
---|---|---|---|---|
例1 | {发动机, 电池} | {异响,亏损} | 车辆电池性能差发动机异响 | “去年买的车,它的发动机的性能低于我的预期,无论是在起步加速还是在高速行驶时,都出现异响。电池的寿命也远远低于宣传所述,购买不到一年,就出现明显亏损” |
例2 | {玻璃, 座椅} | {划痕,破裂, 舒适性差} | 新车玻璃破损,并且座椅不舒适 | “买车不到一个月,车的玻璃就出现划痕和破裂给驾驶安全带来隐患。座椅的舒适性差,长时间坐下后会感到不适和疲劳” |
类别 | 投诉文本数 | 方面项数 | 观点项数 |
---|---|---|---|
训练集 | 3 744 | 16 848 | 19 860 |
测试集 | 468 | 2 206 | 2 667 |
验证集 | 468 | 2 160 | 2 610 |
Tab. 2 Details of experimental dataset
类别 | 投诉文本数 | 方面项数 | 观点项数 |
---|---|---|---|
训练集 | 3 744 | 16 848 | 19 860 |
测试集 | 468 | 2 206 | 2 667 |
验证集 | 468 | 2 160 | 2 610 |
模型 | P | R | F1 | 模型 | P | R | F1 |
---|---|---|---|---|---|---|---|
BiLSTM-CRF | 62.61 | 60.86 | 61.72 | SpanMIt | 71.66 | 65.75 | 68.58 |
HAST+TOWE | 64.25 | 61.14 | 62.66 | GTS | 73.36 | 69.72 | 71.49 |
JERE-MHS | 67.24 | 63.85 | 65.50 | SDRN | 74.23 | 70.28 | 72.20 |
RINANTE | 70.52 | 66.65 | 68.53 | AOE⁃CE | 76.42 | 71.36 | 73.80 |
Tab. 3 Results of comparison experiments
模型 | P | R | F1 | 模型 | P | R | F1 |
---|---|---|---|---|---|---|---|
BiLSTM-CRF | 62.61 | 60.86 | 61.72 | SpanMIt | 71.66 | 65.75 | 68.58 |
HAST+TOWE | 64.25 | 61.14 | 62.66 | GTS | 73.36 | 69.72 | 71.49 |
JERE-MHS | 67.24 | 63.85 | 65.50 | SDRN | 74.23 | 70.28 | 72.20 |
RINANTE | 70.52 | 66.65 | 68.53 | AOE⁃CE | 76.42 | 71.36 | 73.80 |
模型 | P | R | F1 | 模型 | P | R | F1 |
---|---|---|---|---|---|---|---|
AOE-Context | 72.20 | 65.82 | 68.86 | AOE-POS | 74.54 | 68.72 | 71.51 |
AOE-Topic | 73.86 | 66.58 | 70.03 | AOE-MHA | 75.32 | 70.24 | 72.70 |
AOE-Text | 74.12 | 66.93 | 70.34 | AOE⁃CE | 76.42 | 71.36 | 73.80 |
Tab. 4 Results of ablation experiments
模型 | P | R | F1 | 模型 | P | R | F1 |
---|---|---|---|---|---|---|---|
AOE-Context | 72.20 | 65.82 | 68.86 | AOE-POS | 74.54 | 68.72 | 71.51 |
AOE-Topic | 73.86 | 66.58 | 70.03 | AOE-MHA | 75.32 | 70.24 | 72.70 |
AOE-Text | 74.12 | 66.93 | 70.34 | AOE⁃CE | 76.42 | 71.36 | 73.80 |
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