关键词: 显式服务质量, 隐式服务质量, 可信性, 评估, 服务选择

Abstract:

Concerning the present situation that Quality of Service (QoS) evaluation methods ignore the implicit service quality assessment and lead to inaccurate results, a service evaluation method that comprehensively considered explicit and implicit quality attributes was put forward. Explicit quality attributes were expressed in vector form, using service quality assessment model, after quantization, normalization, then evaluation values were calculated; and implicit quality attributes were expressed according to the evaluation on similar users' recommendation. The users' credibility and difference between old and new users were considered in the evaluation process. Finally the explicit and implicit quality evaluation was regarded as the QoS evaluation results. The experiments were performed in comparison with three algorithms by using one million Web Service QoS data. The simulation results show that the proposed method has certain feasibility and accuracy.

Key words: explicit Quality of Service (QoS), implicit QoS, trusted, assessment, service selection