《计算机应用》唯一官方网站 ›› 2022, Vol. 42 ›› Issue (8): 2528-2533.DOI: 10.11772/j.issn.1001-9081.2021060999

• 计算机软件技术 • 上一篇    下一篇

考虑决策者心理行为的软件质量评价方法

孙延浩1,2, 许伟1(), 张涛1,2, 刘宁馨3   

  1. 1.中国铁道科学研究院集团有限公司 通信信号研究所, 北京 100081
    2.国家铁路智能运输系统工程技术研究中心, 北京 100081
    3.中国铁道科学研究院集团有限公司 运输及经济研究所, 北京 100081
  • 收稿日期:2021-06-15 修回日期:2021-08-17 接受日期:2021-08-20 发布日期:2022-08-09 出版日期:2022-08-10
  • 通讯作者: 许伟
  • 作者简介:孙延浩（1988—），男，山东茌平人，助理研究员，博士，主要研究方向：列车运行指挥及控制、铁路软件测试自动化；
    许伟（1978—），男，吉林洮南人，研究员，硕士，主要研究方向：列车调度指挥系统和调度集中系统；
    张涛（1979—），男，山东泰安人，研究员，博士，主要研究方向：列车调度指挥系统和调度集中系统；
    刘宁馨（1996—），女，河北邯郸人，研究实习员，硕士，主要研究方向：铁路交通运输规划与管理。
  • 基金资助:
    国家自然科学基金资助项目(61790575);中国铁道科学研究院集团有限公司科研课题(2020YJ197)

Software quality evaluation method considering decision maker’s psychological behaviors

Yanhao SUN1,2, Wei XU1(), Tao ZHANG1,2, Ningxin LIU3   

  1. 1.Signal and Communication Research Institute，China Academy of Railway Sciences Corporation Limited，Beijing 100081，China
    2.The Center of National Railway Intelligent Transportation System Engineering and Technology，Beijing 100081，China
    3.Transportation and Economics Research Institute，China Academy of Railway Sciences Corporation Limited，Beijing 100081，China
  • Received:2021-06-15 Revised:2021-08-17 Accepted:2021-08-20 Online:2022-08-09 Published:2022-08-10
  • Contact: Wei XU
  • About author:SUN Yanhao， born in 1988， Ph. D.， assistant research fellow. His research interests include train operation command and control， railway software test automation.
    XU Wei， born in 1978， M. S.， research fellow. His research interests include train dispatching command system and centralized traffic control system.
    ZHANG Tao， born in 1979， Ph. D.， research fellow. His research interests include train dispatching command system and centralized traffic control system.
    LIU Ningxin， born in 1996， M. S.， research intern. Her research interests include railway transportation planning and management.
  • Supported by:
    National Natural Science Foundation of China(61790575);Scientific Research Project of China Academy of Railway Sciences Corporation Limited(2020YJ197)

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摘要：

针对软件质量评价方法中缺乏考虑决策者心理行为的问题，提出一种基于区间二元语义的交互式多准则决策（TODIM）软件质量评价方法。首先，通过区间二元语义表征专家对软件质量的评价信息；其次，利用主观赋权法和逼近理想解排序法（TOPSIS）分别计算软件质量属性的主客观权重，并在此基础上通过组合赋权法获取软件质量属性的综合权重；然后，为更好地刻画专家在软件质量评价过程中的心理行为，将TODIM引入软件质量评价中。利用TODIM方法对高速铁路调度系统的助理调度员终端进行软件质量评价，结果表明铁路软件供应商提供的第3款助理调度员终端软件的占优度值最高，质量最优。将该方法与后悔理论方法以及II类偏好序结构排序法（PROMETHEE-II）进行对比分析，所得结果表明三种方法在质量最优软件的选取上具有一致性，然而三者的总体排序有所差异，说明所构建方法在描述多准则的交互关系和决策者的心理行为上具有较强的优越性。

关键词: 软件质量, 评价方法, 区间二元语义, 逼近理想解排序法, 交互式多准则决策

Abstract:

Aiming at the lack of consideration of the psychological behaviors of decision makers in software quality evaluation methods， a TOmada de Decisao Interativa e Multicritevio （TODIM） software quality evaluation method based on interval 2-tuple linguistic information was proposed. Firstly， interval 2-tuple linguistic information was used to characterize the evaluation information of experts for software quality. Secondly， the subjective and objective weights of software quality attributes were calculated by subjective weighting method and Technique for Order Preference by Similarity to Ideal Solution （TOPSIS） respectively. On this basis， the comprehensive weights of software quality attributes were obtained by combined weighting method. Thirdly， in order to better describe the psychological behaviors of experts in the process of software quality evaluation， TODIM was introduced into software quality evaluation. Finally， the method was used to evaluate the software quality of assistant dispatcher terminal in high-speed railway dispatching system. The result shows that the third assistant dispatcher terminal software provided by the railway software supplier has the highest dominance value and its quality is the best. The results of comparing this method with the regret theory and Preference Ranking Organization METHod for Enrichment Evaluations （PROMETHEE-II） show that the three methods are consistent in the selection of the best quality software， but the overall rankings of the three methods are somewhat different， indicating that the constructed method has strong superiority in describing the interaction between multiple criteria and the psychological behaviors of decision makers.

Key words: software quality, evaluation method, interval 2-tuple linguistic information, Technique for Order Preference by Similarity to Ideal Solution (TOPSIS), TOmada de Decisao Interativa e Multicritevio (TODIM)

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